Privacy policy

Privacy Policy

Last updated: August 18, 2025

Meicare (“we,” “our,” “us”) operates this online store and website, including all related information, content, features, tools, products, and services (collectively, the “Services”). This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website, make a purchase, or otherwise interact with us.

By using our Services, you agree to the practices described in this Privacy Policy.

1. Personal Information We Collect

When you interact with Meicare, we may collect the following types of personal information:

  • Contact details: name, billing and shipping address, email address, phone number.

  • Payment details: payment card information, transaction details, and order confirmations.

  • Account information: login credentials, preferences, and saved settings (if applicable).

  • Order and transaction details: products viewed, added to cart, purchased, or returned.

  • Customer communications: messages, inquiries, and support requests.

  • Device and usage data: browser, IP address, device type, and activity on our website.

2. How We Collect Your Information

We may collect personal information in the following ways:

  • Directly from you: when you place an order, contact customer support, or create an account.

  • Automatically: through cookies, device data, and browsing activity on our website.

  • From service providers: such as payment processors, shipping providers, and analytics tools.

3. How We Use Your Information

We may use your personal information to:

  • Process and fulfill orders: including payments, shipping, and returns.

  • Provide customer support: responding to inquiries and assisting with orders.

  • Improve your shopping experience: remembering preferences and recommending products.

  • Marketing and promotions: sending updates, special offers, or showing you relevant ads (you may opt out at any time).

  • Security and fraud prevention: protecting our website, accounts, and transactions.

  • Legal compliance: meeting legal obligations and responding to lawful requests.

4. How We Share Information

We may share your information only as necessary with:

  • Service providers (payment gateways, shipping carriers, IT and analytics partners).

  • Marketing partners (for ads and promotions, subject to your preferences).

  • Legal or regulatory authorities (when required by law).

  • Business transfers (in case of a merger, acquisition, or restructuring).

We do not sell your personal information.

5. Your Rights and Choices

Depending on your location, you may have rights to:

  • Access the personal information we hold about you.

  • Request correction or deletion of your personal information.

  • Opt out of marketing communications at any time.

  • Restrict or object to certain types of processing (subject to applicable laws).

You can exercise these rights by contacting us using the details below.

6. Security and Retention

We implement industry-standard safeguards to protect your personal information. However, no system is 100% secure.

We retain personal information only as long as needed to fulfill the purposes outlined in this policy, or as required by law.

7. International Transfers

As a Hong Kong–based company, we may transfer, store, and process your personal information outside of your home country. By using our Services, you consent to these transfers in accordance with this Privacy Policy.

8. Children’s Privacy

Our Services are not intended for children under 16. We do not knowingly collect information from children. If you believe we have collected such information, please contact us for deletion.

9. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Updates will be posted here with a revised “Last updated” date.

10. Contact Us

If you have any questions or wish to exercise your privacy rights, you may contact us at:

Meicare (Hong Kong) Limited
Email: sale@baozousports.com
Address: Unit 1203, 12/F, Tower 1, Lippo Centre, 89 Queensway, Admiralty, Hong Kong